Privacy Policy

Effective Date: April 6, 2026

1. Who We Are

Al Fawzy Dental is a licensed medical facility. Our website address is: https://alfawzydental.com. We operate professional dental clinics in Dokki, Agouza, and New Cairo, Egypt, dedicated to high-quality patient care and data security.

2. Information We Collect

To provide safe and effective dental care, we collect the following:

• Identity & Contact Data: Name, age, gender, phone number, and email address provided via our appointment forms.
• Medical Inquiry Data: Brief descriptions of your dental concerns (e.g., interest in implants or orthodontics) to help our specialists prepare for your consultation.
• Technical Data: IP addresses and cookies used for website security, spam detection, and Google Ads conversion tracking.

3. Patient Communications via WhatsApp

We provide a WhatsApp button for your convenience to book appointments directly.

• Confidentiality: All messages sent to Al Fawzy Dental via WhatsApp are treated as Confidential Medical Correspondence.
• Data Security: Your phone number and chat history are used strictly for appointment scheduling and clinical follow-ups. We do not use your WhatsApp data for unsolicited marketing.
• Professional Standards: Access to these messages is restricted to authorized clinic staff only.

4. How We Use Your Information

We use your data exclusively for:

• Scheduling and managing your dental appointments.
• Providing preliminary clinical assessments for international patients.
• Communicating treatment plans and follow-up care instructions.
• Internal record-keeping as mandated by the Egyptian Ministry of Health.

5. Medical Syndicate Compliance

As a licensed medical facility in Egypt, we adhere to the professional secrecy and patient confidentiality codes mandated by the Egyptian Medical Syndicate. Your health records are stored on secure, password-protected systems, and we do not sell, rent, or trade your personal data with third parties.

6. Data Sharing & Security

Data is only shared with:

• Authorized Medical Staff: Licensed dentists at our branches who require the information for your treatment.
• Service Providers: Secure tools for spam detection and encrypted clinical communication.
• Legal Compliance: When required by Egyptian law or for administrative security.

7. Your Rights & Cookies

You have the right to request a copy of the personal data we hold or ask for its deletion (excluding data we are legally obliged to keep for medical or security purposes). We use cookies to enhance your experience and track ad performance. By using this site, you consent to our use of cookies.

8. Contact & Verification

For privacy concerns or data requests, please contact our compliance officer:

Official Website: https://alfawzydental.com

Business Name: AL FAWZY DENTAL

Head Office Address: 96 ELNILE STREET, DOKKI, Giza Governorate 12611, Egypt

Email: bookappointment@alfawzydental.com